Our Commitment to Privacy
Online Account Registration
You may want to register with Jado Crown to make shopping faster and easier. For non- registered users, we request account information (email address and password), and billing and shipping information. As a registered customer, you only have to enter your billing and shipping addresses and account information once; they will be securely stored in our database for your future use. Using your username and password you may access your account online at any time to add, delete or modify information. If you are using a computer at a public place, we encourage you to log out at the end of your session. Your information may be stored with us, but it will not be accessible to anyone else from that computer.
The Information Collected By Jado Crown
When you shop with Jado Crown, we obtain information we need to complete your transaction. This may include your name, shipping address, billing address, telephone number, credit/debit card number with expiration date and your email address. Under no circumstances do we ever share, sell or rent your personal information with outside parties.
How We Use The Information Collected
We use this information to confirm your credit/debit card information and to contact you if we have questions regarding your order. Your billing information may also be used for future Jado Crown, Inc. print mailings such as Jado Crown catalogs. You may request to be removed from our mailing list at anytime.
We use this information to ship the online order you had placed.
Credit/Debit Card Information.
We use this information to process your online order, and we may also need to provide this information to the company or companies who process your credit card payments.
After you place an order with Jado Crown, you will receive an email confirmation that we have received your order. You will receive this email only if you have provided us with your correct email address. We may also need to contact you via email if we have questions regarding your order. Your email information may also be used for future Jado Crown Inc. Email Newsletters which will include unsubscribing instructions. We would like to reiterate that under no circumstances do we ever share, sell or rent your personal information with outside parties.
Cookies And Their Use
Shipping & Delivery
By USPS or FedEx
First Class Mail: Usually takes 2 to 3 business days
Priority Mail: Usually takes 1 to 2 business days
Express Mail: Usually delivered by the next day from the day the shipment had been made.
First Class Mail International: Varies by destination. (Tracking is not provided for this method)
"ADDITIONAL SHIPPING INFORMATION"
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept items for exchange, refund or merchandise credit within 14 days, accompanied by a sales receipt. All refunds will be issued to the original form of payment. All returns must be unaltered and unworn. Returned merchandise should include the vendor packaging and tags. Please note used merchandise will not be accepted for refund or exchange. Some exclusions may apply.
Making a return in 3 easy steps!
Requirements for Returns:
A confirmation email will be sent once the return package has been processed at our facilities.
If you have questions regarding your return or regarding a warranty request, please contact our Customer Service Returns Department here: www.jado-crown.com/contacts
*** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties.
We are responsible for our product conditions. We would love to help you resolve any issues. We want you to have a positive experience every time you shop with Jado Crown. Please let us know if you have received any defected item by contacting us here: www.Jado-Crown.com/contacts